Radiographic Accessories Ltd Privacy Policy

This Privacy Policy sets out how Radiographic Accessories Ltd, uses and protects personal data.

Radiographic Accessories Ltd, needs to collect and process your personal data so that we can provide necessary services for you. We are committed to ensuring that your privacy is protected. Personal data provided by you will only be used in accordance with this privacy statement.

We may change the policy from time to time by updating this page; therefore, you should check this page from time to time to ensure that you are happy with the changes.

Our website address is: https://radac.co.uk.

What personal data we collect and why we collect it

The examples of data we hold includes, but is not limited to:

• name and company name.
• Contact information including email address, address and phone number.
• Company VAT number.
• Bank details.
• Information relating to the use of our web site

How will we use the information about you?

These details are kept in our system held on your company account and the only parties that this information is currently shared with is our company Accountants and HMRC.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

How long do we hold your information for?

We will generally hold personal information for seven years from the date of your last order, in line with legal and tax requirements.

How do we ensure your personal information is accurate?

Much of the personal information we collect comes directly from you, in which case you are in control of its accuracy.  Information that is found to be inaccurate, either through our own audits or following your request for correction, is updated.

What are your rights?

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. Providing your information to us is voluntary.  The purpose for collecting personal information is to enable us to provide our services to you.

If we use your personal information for sales or marketing purposes, you can ask us to stop at any time and we will do so.

At any time, you have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, objections to processing as well as in certain circumstance the right to data portability.

Therefore, you may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Making a request

If you would like to make a request on any of the above, please write or email us at enquirees@radac,co.uk.

A response will be provided within a month from when the request was brought to the attention of the company. We do have the right to refuse or charge for requests that are ‘manifestly unfounded or excessive’.

If we refuse a request, we will tell you (‘the individual’) the reasoning behind the refusal and that you do have the right to complain to the supervisory authority. We will do this within the month from which the information was requested.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 01642 790580 or via email.

Data collected from use of our Web site

Comments left on our web site

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms – Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.